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Returns & Exchanges

At Peter Christian, we want you to be completely happy with your purchase but if you wish to return an item for any reason, the following sections provide helpful information.


Our Returns Policy

We cannot offer refunds or exchanges on:

  • items that have been visibly worn or used
  • underwear or swimwear
  • items that have been altered, including items we altered specifically for you

To initiate a return or exchange, please email our customer care team at: [email protected]

Once we have assessed your request, one of our customer care team will issue you with a prepaid smart label. Simply tape the label on the outside of your return package and drop your package in the US Mail wherever you find it most convenient. No postage is required. Please do not ship your return parcel back to the UK.

Our US address is:

Peter Christian Outfitters
c/o WN Shipping USA, Inc.
475 Doughty Blvd
Inwood, New York
11096


Exchanges

All exchanges are free of charge and we will try to have the exchange with you as quickly as possible, usually 7-10 days depending on stock. If the item is out of stock, it will be sent out to you as soon as we receive more stock. If an item requires alteration, it may take slightly longer.


Refunds

If you return an item for a refund, it can take 10-14 working days from the day we receive the item to process your refund. When returning your item, the way you originally paid for the purchase will determine how you will be refunded.


Credit/Debit card

If you paid by credit or debit card, we will refund the same card originally used to place and pay for the order.

PayPal

If you paid for your order with PayPal we will refund into your PayPal account.

Amazon Payments

Amazon payment refunds are refunded through your Amazon account.


All returns for goods that are not faulty are charged a flat fee of $7. This will be deducted from your refund. Please allow 10-14 working days for your refund to process.


Any questions?

If you have any questions, please email our customer care team at: [email protected]